Below is the graph showing the top 10 issues for firms with 11 to 20 Professionals.  Here is a list of the top 5.  Click on the issue to obtain the PCPS resources available to assist you with solving this issue:

1. Client retention
   1. PCPS Human Capital Center – Owner Development Section (Client Service)
   2. PCPS Client Evaluation Tool
   3. PCPS Podcast Series – Helping Firms Help Clients
   4. PCPS Client Service Resource Center 
   5. AICPA Trusted Business Advisor Workshop
   6. AICPA/PCPS Practitioners Symposium – June 7-9, 2010, Las Vegas, NV
2. The effect of new regulations and standards on small firms
   1. AICPA Reliability Initiative
   2. PCPS Risk Assessment Standards Toolkit
   3. PCPS SAS 112/115 Toolkit
   4. AICPA/PCPS Practitioners Symposium – June 7-9, 2010, Las Vegas, NV
   5. AICPA Direct Learning
3. Retaining qualified staff (at all levels)
   1. PCPS Human Capital Center Toolbox Series (Non PCPS Members)
   2. PCPS Human Capital Center (PCPS Members)
   3. AICPA/PCPS Practitioners Symposium – June 7-9, 2010, Las Vegas, NV
   4. AICPA’s Work/Life Balance Center
4. Marketing/practice growth: bring in new clients
   1. PCPS Marketing and Practice Growth Resources
   2. PCPS Client Service Resource Center 
   3. PCPS Podcast Series – Targeted Marketing
   4. PCPS Practice Management Forums (various topics archived)
5. Keeping up with standards
   1. PCPS A & A Standards Resources
   2. AICPA/PCPS Practitioners Symposium – June 7-9, 2010, Las Vegas, NV
   3. AICPA Conferences and CPE